A global pause that reshaped travel

The pandemic brought global travel to a halt, and millions of people cancelled long-awaited vacations, business trips and family reunions. Beyond the disruption, it left a lasting mark on how we plan, book and experience a trip.

Six ways travel changed

Flip the switch, or tap any card, to see before and after.

• BookingFlexibilityBefore
  Fixed dates and non-refundable rates, chosen to save money.Flexible cancellation and easy rescheduling are expected, not a perk. Travelers want to adapt if plans change.
• Why we goPurposeBefore
  Trips planned around the places to see.Travel with intention: reconnecting with loved ones, getting out into nature, or simply recharging.
• What we checkCleanlinessBefore
  Cleanliness was mostly taken for granted.One of the first things guests look for. Careful cleaning, contactless check-in and digital messaging are now essentials.
• Where we workWorkcationsBefore
  Work stayed at the office, and trips waited for time off.Remote work travels with us. Strong Wi-Fi, a real workspace and extended-stay comforts matter.
• Where we stayHome-style staysBefore
  A hotel room in the middle of the city.Private, home-style stays with space, privacy and a kitchen, backed by hotel-level consistency.
• How we travelCommunityBefore
  Less thought given to the places we passed through.Supporting local businesses, choosing more responsible stays and looking beyond the over-visited spots.