Privacy Policy
Effective Date: 12/19/2024
At Utopia Gems Stays, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, utopiagemstays.com, or interact with our services. By using our website, you agree to the terms outlined below.
Information We Collect
We may collect the following types of information:
Personal Information You Provide
Name, email address, phone number, and mailing address (e.g., during bookings or inquiries).
Payment details for transactions.
Account login details if you create an account with us.
Automatically Collected Information
•IP address, browser type, device information, and operating system.
•Browsing behavior, such as pages visited and time spent on our site.
•Cookies and tracking technologies (see Section 6).
1.3 Third-Party Information
•Information from embedded content (e.g., videos or links from external platforms).
•Data from marketing or analytics services like Google Analytics or Facebook Pixel.
How We Use Your Information
We use your information to:
•Process bookings, payments, and customer support requests.
•Send you transactional and promotional communications.
•Improve our website’s functionality and user experience.
•Ensure compliance with legal obligations.
Sharing Your Information
We do not sell your personal data. However, we may share your data with:
•Service Providers: Payment processors (e.g., Stripe, PayPal), marketing platforms, and IT support.
•Legal Authorities: When required by law or to protect our legal rights.
•Third-Party Tools: Analytics services like Google Analytics and Facebook Pixel for tracking and marketing purposes.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These include:
•Essential Cookies: Necessary for website functionality.
•Performance Cookies: Monitor website performance and user behavior.
•Marketing Cookies: Serve personalized ads based on browsing history.
You can manage your cookie preferences through your browser settings or opt out of certain cookies via tools like Google Ads Settings.
Embedded Content
Our website may include embedded content (e.g., videos, images, or articles) from third-party platforms such as YouTube, Instagram, or Facebook. These third parties may collect data, use cookies, and track your interaction with their content.
How Long We Retain Your Data
We retain your personal data only as long as necessary for the purposes it was collected. Once no longer required, your data will be securely deleted or anonymized. Specific retention periods include:
•Account Data: Retained until account deletion.
•Transaction Records: Retained for legal and accounting purposes.
Your Data Rights
You have the following rights:
•Access: Request access to the personal data we hold about you.
•Correction: Request corrections to inaccurate or incomplete data.
•Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
•Opt-Out: Opt-out of marketing emails or targeted advertising.
To exercise your rights, contact us at support@utopiagemsstays.com
Data Transfers
Your data may be stored and processed in servers located outside your country of residence. By using our website, you consent to these data transfers in compliance with applicable laws.
Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page with the updated effective date. Your continued use of the website constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
Email: support@utopiagemsstays.com
Phone: +1 (518) 618-1425
This policy is comprehensive and ensures compliance with privacy laws like GDPR and CCPA. Let me know if you’d like to make it more specific or add further details!