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CAREERS
[ JOIN OUR TEAM AND
SHAPE THE FUTURE OF HOSPITALITY ]
AT UTOPIAGEMS™, WE’RE ALWAYS SEEKING PASSIONATE, INNOVATIVE, AND TALENTED INDIVIDUALS TO JOIN OUR TEAM. READY TO MAKE AN IMPACT WITH A LEADING HOSPITALITY COMPANY. WE WANT TO HEAR FROM YOU!
OPEN POSITIONS [ 05 ]
[TEXAS LOCATIONS]
REMOTE
[TYPE]
CONTRACT
Join our team as an Overnight Texas Representative!
The Texas Representative will provide exceptional customer service during overnight hours (8 PM - 8 AM), ensuring guest satisfaction and resolving issues promptly.
Responsibilities
- Handle guest inquiries and concerns via phone, email, or chat during overnight hours.
- Manage and confirm bookings, cancellations, and changes to guest reservations.
- Resolve guest issues promptly and professionally to ensure high satisfaction.
- Provide detailed information about properties, amenities, and services to guests.
Fill out your information and a representative will reach out to you.
[LOCATION]
REMOTE
[TYPE]
FULL-TIME
We are seeking a Miami City Manager, you will oversee a portfolio of Utopia Gems properties in Miami.
You'll manage daily operations, ensure high guest satisfaction, and supervise a team of staff. Your leadership will ensure our properties maintain top-tier standards, and that all operational challenges are handled efficiently.
Responsibilities
- Oversee the daily operations of multiple Utopia Gems properties in Miami.
- Manage staff schedules, performance, and development to maintain high service standards.
- Prepare detailed drawings and plans for projects
- Monitor guest feedback, resolving any issues and addressing concerns quickly.
[LOCATION]
REMOTE
[TYPE]
FULL-TIME
We are looking for a Social Media Expert to elevate our online presence and engage with our community.
You will create dynamic content, manage social media platforms, and drive brand awareness for Utopia Gems. Your creativity and strategic mindset will help our brand stand out in the competitive hospitality industry through both organic growth and paid campaigns.
Responsibilities
- Develop and execute a social media strategy to build and maintain a strong online presence.
- Create engaging and shareable content (images, videos, blog posts) tailored to each platform.
- Monitor social media channels, responding to comments and messages in a timely manner.
- Manage social media ads and campaigns to increase brand visibility and drive bookings.
[LOCATION]
REMOTE
[TYPE]
FULL-TIME
We are seeking an experienced A Marketing Email Creator.
you'll design and implement email campaigns that drive engagement and bookings for Utopia Gems. Your creativity and attention to detail will help craft personalized and promotional content that reflects our brand’s voice and connects with both new and returning guests.
Responsibilities
- Design, write, and schedule email campaigns (promotions, seasonal offers, and newsletters).
- Personalize email content to target different guest segments and drive conversions.
- Prepare detailed drawings and plans for projects
- Stay current on industry trends and building codes
[LOCATION]
REMOTE
[TYPE]
FULL-TIME
We are seeking an experienced Guest Experience Coordinator
you will be responsible for ensuring that every guest has an exceptional and seamless stay with Utopia Gems. From managing bookings to resolving guest issues quickly, you’ll be the go-to point of contact for all things related to guest satisfaction. Your goal is to ensure every guest leaves with a memorable experience.
Responsibilities
- Manage guest bookings, including reservations, cancellations, and modifications.
- Serve as the main point of contact for guests, handling requests and concerns.
- Address guest issues and complaints promptly, ensuring a positive resolution.
- Coordinate with other teams (housekeeping, maintenance, etc.) to ensure a smooth guest experience.
WHY WORK WITH UTOPIA GEMS™: EMBRACE PASSION, INNOVATION, AND COLLABORATIVE EXCELLENCE
JOIN UTOPIA GEMS™ AND BE A PART OF A CREATIVE, INNOVATIVE, AND COLLABORATIVE ENVIRONMENT WHERE YOUR IDEAS ARE VALUED, AND YOUR GROWTH IS NURTURED.
WE OFFER EXCITING OPPORTUNITIES, PROFESSIONAL DEVELOPMENT, AND A CULTURE THAT FOSTERS EXCELLENCE AND CREATIVITY. DISCOVER THE BENEFITS OF WORKING WITH A TEAM THAT'S DEDICATED TO MAKING AN IMPACT.
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Over the years- you'll gain the skills, knowledge, and experience to launch your own successful venture and make an impact in the hospitality industry.